Let me start off by saying that I was very excited to come across this product. I suffer from razor bumps and I've tried nearly everything. From laser hair remover (which didn't work for me), magic shave, bump fighter razors (i still got bumps), fusion razors, tend skin, bump stopper, and probably a couple of things that I forgot about. I actually ordered the Mild cream, the Extra Strength cream, and the Razor Bump serum. The first one I tried was the sensitive skin or Mild cream. I put it on for the recommended amount of time and I wiped it off. I noticed that there were still patches of hair on my face. I made a mental note to keep it on a little longer next time. I guess this review will include my review of the Extra strength Cream too. So continuing, two days later I decide to try the extra strength cream to see if I could yield better results. Let me start off by saying that if you know for sure that you have sensitive skin (like I did) then I would NOT recommend that you use the extra strength cream. Not only did it remove the hair off of my face (still left patches), but it also removed some SKIN off of my face too. Yes that's right, SKIN. I received some chemical burns from the product (using as directed too). I couldn't shave for a few days and I actually require a shaven face for work. Luckily my supervisor didn't notice my three day growth. So the next couple days after my face healed I used my razor with the Razor Bump Serum. I haven't been able to see the results of the serum because I'm still in trial mode with the creams and such. I'll write my review of the Razor Bump Serum when I get a chance to try it out using a razor when shaving. So after my face healed I decided to give the Mild/Sensitive skin Cream a chance again, this time leaving it on for a minute and a half longer (as recommended for hair that wouldn't come off easily). Guess what. It took some of my skin off too and left my face very tender. It did do a better job of removing the hair though. I did notice some patches but after washing my face in the shower (which was kind of painful) I noticed that the patches were gone. The next day (today) my skin is still kind of tender where the chemical burns are. So in conclusion, I am not going to continue to use this product for my face and I'll go back to my razor. On a side note I did use the Mild Cream for some chest hair and it worked pretty good. I guess my chest is tougher than my face. Oh and by the way, I did test the cream on a small area of my arm before I put it on my face and it worked fine (meaning no burn and the hair came off). I hope this review is helpful.
Merchant Response:There is a small percentage of men who will not be able to use a depilatory.